On three separate days in the last two weeks I had trouble getting about because of breakdowns on the Jubilee line. Irritating though that may be one cannot help but smile and be infected by the good humour of the train drivers and station attendants despite the circumstances.
One of the station attendants at Canary Wharf is a most cheerful person to meet in the mornings. His announcements are half sing-song and always sound welcoming. On a dreary morning, faced with a long day at work, one perks up on hearing the voice of a person who sounded like he was enjoying his job and was trying to bring some fun into people's day. I can't help but smile when I hear him and don't think I will ever be tired of hearing him.
The driver of the delayed train today was funny too. He tried to give us as many updates as possible to help us plan our journeys but was getting frustrated with the controller who wasn't answering his queries or picking up his calls. I was glad that he shared this with us by making little comments and keeping it light. For once I got the impression that we were in this together; we were stuck on the same train. So although it took over twice the amount of time to get home, I wasn't as irritated as I could have been.
Thank you to the staff on the Jubilee line.
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